30-day guarantee
If something isn't right, contact us within 30 days of delivery at customersupport@voyagelocker.shop.
Damaged, defective or wrong items
Send us your order number and a photo of the issue. We'll send a free replacement or issue a full refund — no need to return the item.
Change of mind
Unused items in original packaging can be returned within 30 days of delivery. Contact us first for return instructions — items sent back without contacting us can't be processed. Return shipping is paid by the customer. Once we receive and inspect the item, your refund is issued to your original payment method within 5–10 business days.
Non-returnable
Used items, items not in original condition, and items returned more than 30 days after delivery.
Cancellations
Orders can be cancelled for a full refund within 12 hours of purchase, before they ship.